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28th April 2014

CCTV in care homes: HC-One considering cameras to monitor older people's residential care

Care homes provider HC-One is considering installing CCTV cameras in residential care homes to monitor the standards of care older people receive.

The move aims to "protect the wellbeing and dignity of those we support," according to HC-One chairman Dr Chai Patel.

The company carried out a survey of 2,000 adults earlier this month which showed 36% strongly supported the installation of visible cameras in care homes and a further 44% somewhat supported it. Only 14% said they opposed the idea. 

The company announced it was considering introducing CCTV in its homes ahead of a BBC1 Panorama programme to be aired this week which will show secretly filmed footage of residents in care homes (one home owned by HC-One) which showed them being mistreated and neglected. 

Dr Patel, who has seen the footage which dates back to 2012, said the filming had revealed "shocking and distressing failings" that had been acted upon as soon as it was drawn to the company's attention. But he added that more needed to be done to ensure the safety of residents. He said: "We do not tolerate this kind of behaviour and we remain deeply sorry to the resident and their family. As soon as we became aware of the situation we took immediate action."

Read more on this story

The GuardianCare homes chain to use CCTV in residents' rooms to help stop abuse

Nursing TimesHC-One may install CCTV in care homes in wake of secretly filmed abuse

Inside HousingCare provider considering CCTV in all homes

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