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12th August 2011

Welsh Government launches anti-jargon guide to continuing healthcare assessment

Welsh Government launches anti-jargon guide to continuing healthcare assessment

The Welsh Government has launched a document for frontline healthcare workers – and the general public – setting out in plain English how entitlement to continuing healthcare is decided.

The document is primarily designed to be a communication aid for those assessing a person’s continuing health care needs.

It aims help staff explain, in clear language, how a person’s needs are assessed – for example, that these are based on health needs rather than financial situation.

However it is also hoped the document will be a useful guide for members of the public who may have a relative being assessed for continuing health care eligibility.

A summary of the assessment process is included along with a guide to how long the process should take.

The document can be found at: http://www.wales.nhs.uk/documents/continuingnhshealthcarecommunicationtoolv1.pdf

More information: http://www.wales.nhs.uk/continuingnhshealthcare


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