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2nd May 2014

Health complaints - numbers show significant rise across Wales since 2009

The number of complaints against health boards across Wales has risen significantly in the last four years, according to figures obtained by Plaid Cymru.

The data shows that between 2009-2010 and 2012-2013, the all Wales total for complaints increased by more than 40%.

Cardiff and Vale UHB, which runs Wales’ largest hospital, the University Hospital of Wales, received the most complaints in 2012-2013, with the total standing at 1,883 – up 114% from 2008-2009.

ABMU Health Board saw a rise of 188% between 2009-2013, from 298 complaints to 858.

Between 2008-2009 and 2012-2013, Aneurin Bevan UHB saw an increase of 56%, Hywel Dda UHB recorded a rise of 36%, Cwm Taf UHB recorded a 32% increase and Powys Teaching Health Board had a 16% increase. Between 2011-2012 and 2013-2014, Betsi Cadwaladr UHB saw complaints rise by 19%.

Read more on this story:

WalesOnline: Significant rise in complaints to health boards in recent years

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